4.7K views · 33 reactions | Meet MDOT MTA’s new Director of MARC Train Service Andrea Farmer. As the new MARC Train Service director Andrea is focused on providing safe and reliable service for MARC train commuters by working close with staff and service providers. She also has the honor of putting into service three brand new Charger locomotives. To hear the full interview, click on the video below. | Maryland Transit Administration | Facebook
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13K views · 138 reactions | MDOT MTA on-street customer service teams will be at several major transit facilities such as West Baltimore MARC Train Station, Mondawmin and Patapsco until Friday, July 14 providing riders with information about the new BaltimoreLink bus system. For route and schedule details, visit BaltimoreLink.com. #MDOTNews | Maryland Transit Administration | Facebook
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MDOT MTA's Transit Information Contact Center (TICC) helps over 250,000 riders a day by providing customer services, taking comments and assisting riders with route information. TICC takes 1.5 million calls per year and the agencies on staff personally answer 450,000 calls a year. During the launch of BaltimoreLink, TICC took 9800 calls on the first day and on Monday, June 19 there were a record 17,000 calls answered by staff. In total, 84,000 calls were answered throughout BaltimoreLink’s first
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MDOT MTA's Transit Information Contact Center (TICC) helps over …
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34K views · 460 reactions | 28 OF 28! All 28 Light Rail Vehicles have...
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MDOT MTA BaltimoreLink Information Center on 6 St. Paul provides bus riders with the information they need to navigate through the new bus system. The center is staffed with knowledgeable representatives who will happily assist riders with learning the new routes. For more information about the new BaltimoreLink bus system, visit BaltimoreLink.com | Maryland Transit Administration
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This school year, make transit training part of your back-to-school checklist! Find out how your school connects to transit at https://www.mta.maryland.gov/schools. | Maryland Transit Administration
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