If you're like most of us here at Lifehacker, you have a thankless second job as tech support for friends and family. And you know how utterly frustrating it can be to troubleshoot or fix a problem ...

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...

If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

WOBURN, Mass., July 6, 2010 - Extending its focus on supporting mobile consumers and workers, LogMeIn, Inc. (NASDAQ: LOGM) unveiled a new release of its flagship remote support product, LogMeIn Rescue ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...

We chose LogMeIn Resolve as the best remote support and endpoint management solution because it combines remote support, unattended access, ticketing and endpoint management tools in a single platform ...

Support for Intel (News - Alert) Remote PC Assist Technology (RPAT) is now available as a standard feature in the LogMeIn Pro2 remote access solution. In addition, an RPAT add-on for LogMeIn (News - ...

The phone rings, and your angry CEO is calling from the airport. He's upset because his e-mail doesn't work and he needs to get some messages out for an important deal. You quickly check his user and ...

Trying to communicate an issue or problem with a web application over the phone can be a trying experience for both the consumer and the IT support rep. If a user isn’t tech-savvy, it can be difficult ...

LONDON AND WOBURN, Mass., 3 May, 2011 - LogMeIn (NASDAQ: LOGM) announced that BSkyB (Sky), the UK's premier public satellite broadcasting company, has selected LogMeIn Rescue, LogMeIn Pro² and LogMeIn ...

LogMeIn Resolve is an effective, lightweight IT management and remote support solution for live end-user support and unattended computer access. It comes with every feature you need to resolve ...